
Warranty and support
If you need information or support, please visit
www.philips.com/support or read the international warranty leaflet.
Recycling
- This symbol means that this product shall not be disposed of with
normal household waste (2012/19/EU) (Fig. 1).
- Follow your country's rules for the separate collection of electrical
and electronic products. Correct disposal helps prevent negative
consequences for the environment and human health.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem
with the information below, visit www.philips.com/support for a list
of frequently asked questions or contact the Consumer Care Centre in
your country.
Problem Possible cause Solution
The appliance
does not work.
The appliance is
not plugged in or
not plugged in
properly.
Make sure that you insert
the plug into the wall
socket properly.
The socket is not
live or there is a
power failure.
Connect another appliance
to the same socket to
check if the socket is live or
connect this appliance to
another socket to check if
there is a power failure.
The appliance
beeps, the
vacuum icon
flashes and the
red triangle lights
up.
The filter unit or the
dust container with
the filter unit are
not assembled or
not assembled
properly.
Make sure that you
assemble the filter unit in
the dust container and the
dust container in the
appliance before you start
using the appliance.
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